Shipping & Returns
SHIPPING
At HARVADA HOME, we offer free shipping on all orders. Please allow 3 business days for order processing. Once shipped, delivery typically occurs within 7-14 business days, though this may vary for islands and remote locations. Shipping times are estimates and may be affected by factors beyond our control. Deliveries to rural addresses may require additional time.
CUSTOMS
We ship from the European Union. Orders delivered within the EU will not incur customs charges. For deliveries outside the EU, please be aware that your order may be subject to additional government duties and fees imposed by the customs authorities of the destination country. These fees are the responsibility of the customer and must be paid upon delivery. Unfortunately, we cannot estimate or control these charges, as customs regulations vary from country to country.
RETURNS
If you're not completely satisfied with your purchase, you have the right to return your order within 14 days from the date of delivery. To initiate a return, please contact us at info@harvadahome.com. Please note:
- Returned items must be in their original condition and packaging.
- Return shipping costs, customs, and duties are the responsibility of the customer.
- We are not liable for returns lost in transit; we recommend using a trackable shipping method.
For orders from within the European Union, Switzerland, and the United Kingdom, we will refund the product price and the initial shipping costs upon receiving the returned items. Orders from outside these regions will receive a refund of the product price only, excluding the initial shipping costs.
ISSUES & CLAIMS
Your satisfaction is important to us. If you encounter any issues with your order, please email us at info@harvadahome.com with a detailed description and any relevant photos. We will work diligently to resolve the matter promptly.
ENVIRONMENTAL RESPONSIBILITY
Shipping goods back and forth generates greenhouse gases that contribute to climate change. We encourage you to choose your items carefully to minimize unnecessary returns and help reduce environmental impact.